Citrix GoToAssist

The most secure, reliable, powerful way to provide on-demand remote technical support

Citrix® GoToAssist™ is an industry-leading, remote technical-support solution that enables organisations to provide best-in-class support over the Internet, on demand and securely. GoToAssist empowers support staff to view and control the desktop of a user, requires no client software or additional resources, works automatically and securely through virtually every firewall, performs well even over dial-up connections, and integrates into existing infrastructure. GoToAssist delivers the best access experience for everyone: transforms technical support into a competitive advantage for the business, dramatically increases satisfaction and productivity for users, and rapidly lowers support costs for IT.

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